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PayByPhone
About
We make parking effortless.
Our mobile payment solutions serve over 29 million registered users, across 8 countries.
PayByPhone is the most convenient way to pay for parking. It’s easy, either use our app, do it online or call us.
Park and pay easily using PaybyPhone service and, if needed, you can easily extend your parking stay from anywhere simply by using the PaybyPhone app #extendfromanywhere
Use the app
Download the app now from the Google Play and iOS App Store.
Enter the location code you wish to park in as advertised on street signage.
Add the time duration you wish to park for. Check the details then confirm your selection.
Add more time from wherever you are. Simply open the app and add time to your current parking meter.
Online
Login to your account at paybyphone.co.uk
To begin, select Register or Log in from the main menu.
Enter the location number (see on-street signage) and the duration you wish to park for.
Finalise your transaction by entering the 3 digit security code on the back of your payment card.
Visit your account page to quickly add or amend vehicle details, update your payment info or security settings.
Call us
Dial the PayByPhone service number displayed on parking meters and signs.
Existing users will be prompted to enter the 4 or 5 digit location number, and parking time required. New users will be guided through a registration process.
Once you have had confirmation you may leave your vehicle. Parking details will be sent to the handheld units the Parking Enforcement Officers patrol with.
Extend your parking at any time. Simply call the number you dialed in Step 1. Your account will be recognised and you will be given the option to extend your parking session or to start a new one.
17a The Broadway
Old Hatfield
Hertfordshire
AL9 5HZ