1. Agreement & Term

  • 1.1 These Terms and Conditions constitute a legally binding agreement between Bournemouth & Poole Tourism Board Ltd ("BP Tourism") and the business engaging in a partnership scheme, advertising package, or content creation service (the "Advertiser" or "Partner").
  • 1.2 Partnership Scheme Term: For Advertisers engaging in a Partnership Scheme membership, the term of this Agreement shall run for one year (365 days) from the day the listing goes live (up to 72 hours after the completed listing form is submitted), whether an annual, quarterly, or monthly payment plan is chosen.
  • 1.3 Partnership Auto-Renewal: The Agreement term for a Partnership Scheme membership will automatically renew for a subsequent one-year (365 days) period following the completion of the initial term, unless terminated in accordance with Section 3.
  • 1.4 Content & Advertising Package Term: For Advertisers purchasing a standalone Content, Advertising, or Social Media Package, the term of this Agreement shall commence upon agreement of the booking and shall conclude upon the final delivery of the stipulated media assets or the completion of the agreed promotional campaign window. These one-off project packages do not automatically renew.

2. Fees & Payment

  • 2.1 The Advertiser shall pay the agreed Fees due to BP Tourism by the method and within the timescale specified by BP Tourism for the Agreement to be valid and binding on both Parties.
  • 2.2 Payment timescales are as follows:
  • a) Annual plans: at the start of the annual period.
  • b) Quarterly plans: 4 instalments every 3 months from the start of the partnership.
  • c) Monthly plans: 12 monthly instalments from the start of the partnership.
  • 2.3 BP Tourism will give the Advertiser not less than 14 days’ notice of any change to the Annual Scheme Fees.
  • 2.4 If the Advertiser does not pay the Fees in full within the specified time, BP Tourism will have no obligation to provide the services to the Advertiser and shall be entitled to cease providing the services with immediate effect and without any liability to the Advertiser.
  • 2.5 Content & Advertising Package Fees: Fees for standalone Content, Advertising, or Social Media packages are strictly one-off, flat-rate payments. Unless otherwise agreed in writing, the Advertiser shall pay the package invoice in full prior to the commencement of any pre-production work, ad distribution, or the agreed Shoot date. These packages are not eligible for the instalment plans outlined in Clause 2.2.

3. Cancellation & Termination

  • 3.1 The Advertiser may terminate its Partnership Scheme subscription at any time by not less than 20 days' notice to BP Tourism. (Note: For cancellations relating to standalone Content & Social Media Packages, the terms outlined in Clause 5.1 shall apply). * 3.2 The remaining amount for the agreement term would remain due, if not already paid. No refunds will be made.
  • 3.3 BP Tourism reserves the right to decline or reject any particular application for inclusion on the websites at any time, in appropriate circumstances, whether the amount due in respect of the advertisement has been paid or not.
  • 3.4 In the event of an initial application being rejected by BP Tourism after payment by the Advertiser, before the commencement of any proposed Agreement, then a refund of any monies received by BP Tourism will be made within 28 days.
  • 3.5 BP Tourism (acting reasonably) reserves the right to remove any Advertiser from the Tourism membership scheme.

4. General Advertising & Website Entries

  • 4.1 Any and all Advertiser’s business details will be displayed via various electronic systems.
  • 4.2 It is the individual Advertiser’s responsibility to communicate with BP Tourism in writing if the Advertiser wishes to change its information including its contact details and opening times.
  • 4.3 Advertisers agree to supply at least 1 image for their page on the prevalent BP tourism websites.
  • 4.4 All images and artwork supplied must be of a high resolution: 300dpi file.
  • 4.5 Each Advertiser agrees that BP Tourism will not be held responsible for the final quality standard of website images and artwork supplied if they are less than 300dpi.
  • 4.6 BP Tourism has the right to edit/abbreviate text in a website entry if it does not comply with the guideline notes provided, if it does not comply with BP Tourism’s policies, and/or if the rich text description on the web entries hyperlinks cannot link through to third parties.
  • 4.7 The Advertiser grants BP Tourism a world-wide non-exclusive, licence to reproduce and display the Entry (including all contents, trade marks etc.).

5. Content & Social Media Packages

  • 5.1 Content Shoot Scheduling & Cancellations: Once a production date (the "Shoot") is agreed upon for a Content Collaborator, Premium Content Day, or Elite Destination Takeover package, the Advertiser must provide at least 72 hours' notice to reschedule. If the Advertiser cancels or attempts to reschedule within 72 hours of the agreed Shoot, BP Tourism reserves the right to charge a cancellation fee of up to 50% of the total package value to cover pre-allocated crew day rates.
  • 5.2 Intellectual Property & Usage Rights:
  • a) BP Tourism and its official production partners retain full copyright of all original photography and video footage captured during the Shoot.
  • b) Upon full payment, the Advertiser is granted a perpetual, non-exclusive licence to use the final, edited images and videos for their own promotional purposes across their website, social media, and print.
  • c) Raw, unedited footage and project files remain the exclusive property of BP Tourism and will not be supplied to the Advertiser.
  • d) BP Tourism retains a perpetual, non-exclusive licence to utilise all photography and video footage (both edited and unedited b-roll) captured during the Shoot for general destination marketing and promotional purposes on behalf of Bournemouth & Poole.
  • 5.3 Deliverables & Revisions: BP Tourism will deliver the edited media assets to the Advertiser within the following timeframes after the completion of the Shoot: 7 working days for Social-First UGC Packages, and up to 14 working days (for photography) and 21 working days (for cinematic video) for Premium/Elite packages. The package fee includes one (1) round of minor, reasonable revisions to the edited content. Further extensive re-edits requested by the Advertiser may be subject to an additional hourly agency fee.
  • 5.4 Social Media Distribution & Ad Spend: Where a package includes "paid Meta promotion", "guaranteed reach", or similar paid social advertisement, the allocation and management of the cash advertising budget is strictly at the discretion of BP Tourism and its appointed production partners. BP Tourism and its designated agencies will optimise the ad spend to achieve the best possible reach and engagement for the destination and the Advertiser, but neither BP Tourism nor its partners are under any obligation to disclose the exact financial value of the paid ad spend deployed behind any individual campaign to the Advertiser.
  • 5.5 Website & Editorial Placement: For packages including an editorial blog post or homepage feature box, BP Tourism retains full editorial control over the copy and layout to ensure it meets the stylistic and SEO standards of the official tourism websites. Homepage feature boxes are guaranteed for the specific duration outlined in the package; however, the exact start date of the placement is subject to BP Tourism's digital content calendar.

6. Advertiser Warranties & Indemnities

  • 6.1 Copyright: It is the Advertiser’s responsibility to ensure that its website entry is correct and does not contravene any and all applicable legislation and/or or infringes any copyright.
  • 6.2 If BP Tourism considers that any statement contravenes either, it reserves the right to withdraw or alter the statement (acting reasonably). The submission of images by the Advertiser shall be deemed to incorporate an agreement to indemnify BP Tourism against consequences of any prosecution under any and all applicable legislation and all other civil proceeding whatsoever consequent upon the publication of the entry.
  • 6.3 The Advertiser shall indemnify BP Tourism against any and all losses, damages, costs, and expenses by reason or on account of any libel or any infringement of copyright due to copy and/or photographs supplied by the Advertiser to BP Tourism and/or downloaded from the Advertiser’s official website by an authorised representative for the purposes of promoting the Advertiser through BP Tourism’s website(s) or promotional activities.
  • 6.4 The Advertiser agrees to comply with any and all statutory, legislative, and regulatory requirements in relation to this Agreement and agrees to indemnify BP Tourism against any and all losses or damages which occur as a result of any and all breaches of such statutory, legislative or regulatory requirements.

7. Limitation of Liability

  • 7.1 BP Tourism will not be responsible for any delay or cancellation caused by any other cause beyond its reasonable control.
  • 7.2 BP Tourism shall not be liable for any loss or damage caused by website faults or maintenance. BP Tourism disclaims any liability in the event of the website(s) becoming unavailable as a result of maintenance, or any other circumstances beyond BP Tourism’s control including third party failure unless said failure exceeds 28 days in any one calendar year.
  • 7.3 BP Tourism and all other persons involved in creating, producing, hosting, or delivering Site content shall not be liable for any direct, indirect, special, incidental, consequential or punitive damages, including in respect of loss of data, loss of profit, business interruption or time incurred or damages of any other nature (including arising out of negligence and other torts) that result from the use of, or the inability to use Site content.
  • 7.4 Bookings made via third party booking systems will be between the end consumer and the Advertiser and the Advertiser shall indemnify BP Tourism against all losses, damages, costs, and expenses that BP Tourism may incur as a result of bookings made via such third-party booking systems.
  • 7.5 BP Tourism disclaims any liability for any and all End Consumers’ authorisation to use the tendered credit card or any other form of payment and/or for the validity of the method of payment.

8. General Legal Provisions

  • 8.1 Both Parties agree to comply with any and all applicable laws, regulations, directives, statutes, subordinate legislation, common law, and civil codes of any jurisdiction together with all codes of practice having force of law, statutory guidance, regulatory policy or guidance or industry codes of practice.
  • 8.2 This Agreement and any dispute or claim arising out of it or in connection with it or its subject matter shall be governed by and construed in accordance with the laws of England and Wales and the Parties irrevocably submit to the exclusive jurisdiction of the Courts of England to settle any dispute or claim that arises out of or in connection with this Agreement.